Frequently Asked Questions
Q.Do you offer same-day flower delivery?
Yes! We proudly offer same-day flower delivery on many arrangements when your order is placed before 3pm, our daily cutoff time. Availability may vary during holidays and peak floral seasons.
Q.What areas do you deliver to?
We deliver fresh flowers throughout our local service area, San Antonio communities. Flor d'Azar delivers to nearby homes, businesses, hospitals, funeral homes, schools, and churches. Visit our Delivery Information page or contact us to confirm delivery to your location.
Q.Can I schedule flowers for a future delivery date?
Absolutely! You can choose your preferred delivery date during checkout, making it easy to plan ahead for birthdays, anniversaries, holidays, and other special occasions.
Q.Will my arrangement look exactly like the photo?
Every arrangement is handcrafted by our floral designers using the freshest flowers available. While we strive to match the pictured design, substitutions may occasionally be necessary due to seasonal availability. Any substitutions will maintain the overall style, color palette, and value of your arrangement.
Q.Can I include a personalized message?
Yes! Every floral order includes a complimentary enclosure card where you can add your personal message during checkout.
Q.What happens if the recipient isn't home?
If the recipient isn't available, our driver will use their best judgment to complete the delivery safely. This may include leaving the flowers in a protected location, delivering to a neighbor when appropriate, or contacting the recipient to arrange delivery.
Q.Do you deliver to hospitals?
Yes. We deliver to many local San Antonio hospitals. Please provide the recipient's full name and room number (if available). Hospital policies may affect delivery timing. Please see About Us for a list of Hospitals we deliver to. If the Hospital you are looking for please call us.
Q.Do you deliver funeral flowers?
Yes. We create sympathy arrangements, standing sprays, casket sprays, wreaths, and memorial flowers for funeral homes, churches, and celebration of life services. We work closely with local funeral homes to ensure timely delivery. Please see About Us, to see a full list of Funeral Homes we work with. If you do not see the funeral home you need delivery to please contact us.
Q.How do I care for fresh flowers?
For the longest vase life:
- Trim stems at an angle before placing them in water.
- Change the water every 2–3 days.
- Keep flowers away from direct sunlight and heat.
- Add flower food if provided.
- Remove wilted blooms as needed.
Q.Do you offer custom floral arrangements?
Yes! We love creating one-of-a-kind floral designs tailored to your style, budget, and occasion. Contact us to discuss your vision with one of our designers.